How Hyatt’s new award chart has changed prices at popular hotels

Related Articles


World of Hyatt’s long-awaited, or perhaps dreaded, award chart changes are now in effect. On May 20, the popular hotel loyalty program moved from a three-tiered to a five-tiered redemption pricing model with significantly higher rates on new Upper and Top dates.

The program gave members several months’ warning of the upcoming changes — allowing travelers to lock in bookings at existing rates — and disclosed the new award chart and what properties would change categories. What we didn’t know until May 20 was how many nights at each property would fall into each of the new award pricing tiers.

For example, some travelers feared all the previous Peak nights would switch to Top pricing, making award nights significantly more expensive. But now we can definitively say how the changes affected award pricing at some of the best Hyatt hotels and resorts, including how many future dates fall into each of the five new award pricing tiers.

To get this information, TPG partnered with Gondola (a free hotel search and direct booking platform for frequent travelers) to analyze thousands of data points from 19 popular Hyatt properties worldwide across multiple categories. Through this analysis, we can compare just how many nights are at each pricing tier pre- and post May 20 and how much your Hyatt points are worth now at these properties. The results may surprise you, so let’s dig in.

Related: Hyatt’s new award charts have arrived — here are our first impressions

How did the May 20 Hyatt award chart changes affect average award rates?

Redemption rates were previously split across three pricing tiers (Off-peak, Standard and Peak) and are now split between five pricing tiers (Lowest, Low, Moderate, Upper and Top).

We calculated the average nightly points cost before and after the changes at 19 of our favorite Hyatt properties by counting all available standard room award rates over one year and dividing by the number of nights with standard award availability.

Property Average points rate per night before changes Average points rate per night after changes Change

5,160

8,178

+59%

Park Hyatt London River Thames*

30,533

43,507

+42%

12,043

15,709

+30%

Hyatt Ziva Los Cabos (all-inclusive)

42,683

50,580

+19%

Andaz Tokyo Toranomon Hills

42,981

51,207

+19%

46,156

54,004

+17%

47,604

55,723

+17%

40,923

46,232

+13%

39,862

44,463

+12%

40,543

44,821

+11%

44,247

48,131

+9%

Hyatt Ziva Cancun (all-inclusive)

59,976

64,583

+8%

22,034

22,871

+4%

15,466

16,227

+5%

14,015

14,657

+5%

32,394

33,333

+3%

15,229

15,740

+3%

Alila Ventana Big Sur (all-inclusive)

89,267

90,893

+2%

26,751

26,502

-1%

34,094

38,101

+12%

Average (excl. category changes)

37,303

40,860

+10%

*These properties also moved up one category

Excluding the three properties that changed categories at the same time the new pricing was introduced, these popular properties will now cost you 10% more Hyatt points than before May 20, which is a fairly mild devaluation compared with how some other loyalty programs increase rates, often without warning.

Reward your inbox with the TPG Daily newsletter

Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

Park Hyatt London River Thames Wine Bar
HYATT

How did the Hyatt award chart changes affect average redemption rates?

Gondola also captures cash rates for Hyatt properties over the course of a year, which is a great way to see what value you are getting from your Hyatt points. As a reminder, TPG valued World of Hyatt points at 1.65 cents in our May 2026 valuations that we published before these Hyatt changes went live.

Here’s a look at the mean cash rates pre- and post-May 20 Hyatt award chart changes at the same 19 hotels. You’ll also find the average cents-per-point for standard room award stays before and after the changes in the chart below.

Property Mean cash rate before changes Value per point Mean cash rate after changes Value per point Change to value per point before versus after changes

$285

5.52¢

$277

3.39¢

-2.13¢

Park Hyatt London River Thames*

$616

2.02¢

$592

1.36¢

-0.66¢

$1,262

2.85¢

$1,166

2.42¢

-0.43¢

$1,153

2.82¢

$1,132

2.45¢

-0.37¢

Andaz Tokyo Toranomon Hills

$970

2.26¢

$957

1.87¢

-0.39¢

$160

1.33¢

$153

0.97¢

-0.36¢

$884

2.22¢

$863

1.94¢

-0.28¢

$812

1.76¢

$812

1.50¢

-0.26¢

$808

1.70¢

$809

1.45¢

-0.25¢

$542

1.27¢

$542

1.07¢

-0.20¢

$243

1.10¢

$234

1.02¢

-0.08¢

$336

0.83¢

$342

0.76¢

-0.07¢

$346

1.29¢

$328

1.24¢

-0.05¢

$2,264

2.54¢

$2,265

2.49¢

-0.05¢

$128

0.83¢

$129

0.79¢

-0.04¢

$710

1.18¢

$744

1.15¢

-0.03¢

$316

0.98¢

$316

0.95¢

-0.03¢

$161

1.06¢

$163

1.04¢

-0.02¢

$261

1.86¢

$298

2.03¢

+0.17¢

$645

1.86¢

$638

1.57¢

-0.29¢

*Also moved up one category

The numbers show that across these 19 favorite properties, you’ll receive less value from your Hyatt points with the new pricing structure than with the previous one. But if you exclude the three properties that moved categories on May 20, you can still obtain a valuation close to our May 2026 valuation of World of Hyatt points. Plus, keep in mind that these 19 properties may not be representative of the entire World of Hyatt portfolio.

Hyatt Ziva Cancun
HYATT ZIVA CANCUN/FACEBOOK

How many nights are at each pricing tier before and after the changes?

We were also interested in understanding how many nights each year would be at each level under the new five-tier pricing, especially given the higher award rates in the Upper and Top tiers.

If most nights in the calendar suddenly jumped from Standard in the pre-May 20 award pricing to Upper or Top in the new award pricing, that would be cause for concern and a huge devaluation. Luckily, that’s not what we’re seeing at the properties we considered. (Since Hyatt has different tiers for its all-inclusive properties, we’ve left those three hotels off here.)

Property Off-Peak (previous) Standard (previous) Peak (previous) No standard room availability (previous) Lowest (new) Low (new) Moderate (new) Upper (new) Top (new) No standard room availability (new)

87

142

122

2

84

143

117

5

6

2

Park Hyatt London River Thames

61

138

92

0

74

183

31

0

0

0

96

141

85

7

96

143

94

0

0

7

Andaz Tokyo Toranomon Hills

0

21

31

0

0

22

36

0

0

0

12

77

108

73

7

87

116

37

0

16

91

64

121

0

93

105

77

4

1

0

65

157

130

0

67

172

110

0

0

0

40

180

33

0

34

157

9

1

4

0

37

109

156

21

37

101

161

0

0

19

73

148

127

0

62

143

116

0

0

0

42

77

159

48

40

121

76

2

0

82

101

109

29

42

82

95

26

9

18

13

34

104

192

0

36

103

172

18

6

1

71

173

95

1

73

179

93

0

1

0

44

55

106

14

45

96

69

1

0

11

152

44

66

0

151

48

72

0

0

0

63

109

103

13

61

119

86

5

2

9

In fact, the data shows that there are very few nights at the new, most expensive Top pricing, and even the slightly cheaper Upper pricing doesn’t appear often. For most properties, the previous Peak pricing largely shifts to the new Moderate rates, which carry approximately the same points cost in most categories.

The Grand Hyatt Kauai, Grand Hyatt Vail and Andaz Prague are the three properties on our list that have the most nights moved to the Upper and/or Top prices.

ATHGH_P0131 Pool Evening
CHRISTOS DRAZOS/HYATT

Bottom line

World of Hyatt’s new five-tier award chart raised the cost of redemptions at 19 popular properties by roughly 10%, but the scale of the change varies considerably across the portfolio. The good news is that the most expensive Top-tier pricing is applied sparingly, and for the majority of properties, what was previously Peak pricing has largely migrated to Moderate rather than to the new Upper band.

Across the 19 properties we analyzed with Gondola, average point values have slipped to 1.57 cents, below TPG’s May 2026 valuation of 1.65 cents for World of Hyatt points. That is still a respectable return at the right property.

The program retains great value, and savvy members who shop around the calendar will find that most of what made World of Hyatt a terrific loyalty program still holds.

Gondola is a free hotel search and direct booking platform for frequent travelers, making it easy to compare cash and points rates across brands while earning up to an extra 7% cash back.

More on this topic

Comments

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Popular stories