- The lawsuit involves a headfirst fall that caused a fractured neck and subsequent strokes
- Claims include allegations that the surf simulator was modified in a way that increased physical danger
- The plaintiff alleges the cruise line failed to provide an accurate initial medical diagnosis while onboard
- Participation in the attraction involves signing a liability waiver acknowledging high-risk physical activity
Jason Keller, a former passenger of Royal Caribbean’s Adventure of the Seas, has initiated legal action following a severe injury sustained on the FlowRider surf simulator. The incident occurred in February 2025, when the guest fell headfirst while attempting to use the attraction. The impact resulted in a fractured neck and further medical complications, including multiple strokes and persistent physical weakness. The legal action, formalized in February 2026, claims that the cruise line was negligent in its operation of the simulator and that the onboard medical staff failed to correctly diagnose the severity of the neck injury, leading to inadequate initial treatment.
The plaintiff’s legal team argues that the FlowRider installation on this specific vessel is uniquely hazardous. The claim suggests that the ride was shortened to accommodate the ship’s dimensions, which allegedly increased the risk to participants. Additionally, the lawsuit points out that while the FlowRider brand has developed new safety enhancements, such as pillow padding in recovery zones, the cruise line had not integrated these updates at the time of the accident. The passenger is seeking damages for medical costs, loss of income, and physical and mental distress.
In response to such incidents, the cruise line typically references the inherent risks associated with extreme sports. Official documentation characterizes the surf simulator as a high-risk activity and requires all participants to sign a liability waiver. This waiver explicitly acknowledges the possibility of serious physical harm. The company also enforces height restrictions and provides safety instructions to all users. This case follows several other recent legal challenges faced by the company regarding guest injuries and safety protocols across its broader fleet.
