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After 77 Years, the World’s Oldest Cruise Ship Arrives for Scrapping

The world’s oldest cruise ship has reached the end of her storied history as Astoria has reached the scrapyard, where she will be...

How to measure pre-arrival communication success: KPIs that matter

When it comes to guest satisfaction, the pre-arrival stage sets the tone. Yet, when it comes to measuring it, many focus on surface-level...

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Delta to boost seatback screen game, expand Bluetooth — and launch SkyMiles partnership with Uber

Delta Air Lines is jumping on the Bluetooth bandwagon. Starting in 2026, the Atlanta-based carrier will begin rolling out Bluetooth connectivity to more...

Park Hyatt Paris-Vendome review – The Points Guy

There are a handful of "marquee" hotels around the world that are bookable with hotel points and that you're likely to hear about...

Odyssey of the Seas cruise ship review

At a glanceA scaled-back version of Royal Caribbean's largest family-friendly shipsUnbelievable onboard activities like skydiving and bumper carsExcellent food with plenty of free...

Birthday cake waffles are on the menu at Hampton by Hilton this month

Hampton by Hilton is turning 40 this month, and the hotel chain has something festive up its sleeve (or should I say waffle...

Durbin introduces Protect Your Points Act to Congress

A huge shake-up could be in store for the world of points and miles.Sen. Richard Durbin, a Democrat from Illinois and the prominent...

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