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System Integration is not a technical detail

A guest orders a club sandwich and a beer through your mobile ordering platform. The order arrives at the front desk. Your staff...

Marriott has once again raised award prices at many popular hotels — here's what the data shows

If you're a Marriott Bonvoy loyalist, you don't need us to tell you that the lack of posted award charts for points redemptions...

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The airport lounge battle heats up in Charlotte

If Chicago is home to the airline industry's testiest turf war, this major East Coast hub is shaping up to be the main...

Lufthansa grounds planes to counter high fuel prices

Lufthansa is shrinking its fleet to counter rapidly rising fuel prices.Gone are the airline's 27 Mitsubishi CRJ900 regional jets operated by its Lufthansa...

Southwest makes China Airlines partnership official

The date is set: Early next year, travelers will be able to board a Southwest Airlines plane, fly to one city and then...

Amex Platinum refresh: $895 fee, new perks — is it worth it?

American Express has overhauled its flagship The Platinum Card® from American Express, boosting the annual fee from $695 to $895 and adding a...

World of Hyatt changes: TPG staff reactions and advice

Here at TPG, we have staffers who interact with the World of Hyatt program in many different ways.But despite us having different opinions...

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