Key Aspects:
- The February 16 departure of Celebrity Infinity has been cancelled following a technical issue and power loss.
- Impacted guests are being given full refunds, future cruise credits, and other compensation.
- The nature of the technical issue has not been confirmed but is strikingly similar to a fire and power loss in July 2025.
The day before embarkation can be a stressful one as cruise guests finish (or in my case, start) packing, travel to the cruise port, and otherwise prepare for their getaway.
For guests hoping to board Celebrity Infinity on Monday, February 16, 2026, however, the day before embarkation has become much more disappointing than stressful, as they have now been informed their sailing has been cancelled.
The decision to cancel the cruise comes shortly after the 90,940-gross-ton, Millennium Class ship suffered a technical failure at the end of the previous sailing. Cruise Hive has already reported on the resulting power loss and early debarkation for previous guests.
Now, the next cruise is completely cancelled as the ship will require more time to repair.
“During our previous voyage, the ship experienced a technical issue and while our experts have been working diligently, we need additional time to complete necessary assessments and repairs,” the email notification explained.
“After carefully considering all options, we’ve made the difficult decision to cancel the February 16th, 2026, sailing.”
The now-cancelled voyage was to have been an 11-night “Best of Greece” exploration visiting a number of Greek Isles destinations, including Mycenae, Crete, and Rhodes, along with stops in Cyprus and Turkey, before returning to Piraeus (Athens) on Thursday, February 26, with debarkation the next day.
Celebrity Cruises has not yet elaborated on the nature of the technical issue or the type of repairs necessary to bring Celebrity Infinity back to full service.
Because the full 11-night sailing is cancelled rather than being offered as a shortened voyage, the repairs may be quite extensive or there may be a need for specialty parts or technicians to fully repair the ship.
Guests onboard the ship reported on Reddit that the “bravo bravo bravo” emergency call was heard at the time of the power outage. This call would typically indicate a fire onboard, but has not been confirmed.
Cruise Hive has reached out to Celebrity Cruises for more information and will provide updates as they are confirmed.
In July 2025, Cruise Hive reported a similar incident on Celebrity Infinity, when small fire resulted in a power outage and a dramatically adjusted itinerary with multiple ports cancelled while the ship underwent repairs.
Celebrity Infinity can welcome 2,170 guests onboard at double occupancy, and is also home to approximately 1,000 international crew members. No injuries to either guests or crew have been reported with this incident.
Generous Compensation Offered for Last-Minute Cancellation
Due to the last-minute nature of the full cruise cancellation, Celebrity Cruises is offering generous compensation to impacted guests.
“While we can’t give you back the time you invested in your vacation, we are committed to ensuring you feel fully supported as you adjust your plans,” the email said.
All guests booked on the February 16 departure of Celebrity Infinity will receive a full cruise refund, including all non-refundable deposits and pre-paid amenities such as internet access, drink packages, spa treatments, or shore tours.
Those refunds will be returned to the original form of payment within 14 business days. The exact processing time for refunds may vary depending on guests’ individual financial institutions.
All guests will also receive a future cruise credit (FCC) valued at 100% of their cruise fare. This amount does not include taxes or pre-paid amenities, but only the cruise fare.
The FCC will be valid for any Celebrity Cruises sailing within the next year. It does not need to be used for a future sailing aboard Celebrity Infinity or for a cruise in the Greek Isles, but can be used for any future Celebrity Cruises voyage on any ship in the fleet.
Read Also: Celebrity Ships by Age – Newest to Oldest
Furthermore, if guests booked flights through the cruise line, they will be contacted with updated travel details. Celebrity Cruises will also reimburse up to $200 (USD) for flight change fees for domestic flights or up to $400 for international flights if guests booked their flights independently.
Reimbursement for up to two hotel nights (up to $300 USD per night) will also be available as guests sort out their travel plans.
Finally, Celebrity Cruises is also providing guests with a credit of $100 USD per guest for up to two days to cover “incidentals” such as meals and other transportation.
Guests must submit receipts for air changes, hotels, and any incidental charges to Celebrity Cruises for reimbursement consideration.
At this time, there is no information concerning the ship’s next departure on February 27, a 10-night sailing. If the repairs are able to be completed before then, the sailing will likely move ahead without impact, or additional cancellations might be necessary if repairs take longer than expected.
